<h1>Yahoo Mail Generates Unusual Traffic and then Blacklists your IP Address</h1>
<p>
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<h3>Problem when you send a message to a Yahoo user from some Apache servers</h3>
<p>While investigating a bad reputation/spam problem, I discovered a contributing Yahoo bug: when certain cPanel servers (or others? not sure exact reason) send an email to a Yahoo address,
Yahoo's server generates unusual traffic, and then identifies it's own unusual traffic, adding the sender's IP address to their own blacklist.</p>
<p>Yahoo might notify you of repeated failed attempts with a reason something like this:</p>
421 4.7.0 [TSS04] Messages from 100.99.98.97 temporarily deferred due to user complaints - 4.16.55.1; see /kb/post <wbr />master/SLN3434.html
<p>The linked help page says,
"This error indicates Yahoo is seeing
unusual trafficfrom your IP address
[courtesy of Yahoo]
and/or that emails from your mail server are generating complaints from Yahoo Mail users."
</p>
<hr />
<h3>Possible temporary fix</h3>
<p>As a workaround, I am planning to modify our Exim configuration by changing
hosts_max_try_hardlimit
to 1 (the default is 50).</p>
<p>If you suspect you're having this problem, I suggest ensuring DKIM is set up, and then placing the above Exim fix under the
dkim_remote_smtp
transport sections as well.</p>
<p>After changes, restart Exim.</p>
<p>(To make these changes, look for an "Exim Configuration Manager" tool in WHM or cPanel. The file is located at
<samp>/etc/exim.conf</samp>, but note that in ftp, you'll need root access to edit it.)</p>
<p>
hosts_max_try_hardlimit = 1
</p>
<p>Once you make this change, remove yourself from Yahoo's blacklist (or, at least
try
to by following instructions found here).</p>
<hr />
<h3>Better fix: notify Yahoo!, if you can find a way</h3>
<p>I thought I could file a bug report with Yahoo, but it seems that Yahoo does not want to hear from anyone using their Mail product.</p>
<p>Even when I found two (?) feedback forums dedicated to
"yahoo!mail"
at
/forums/923365 and
/forums/600772, I was unable to sign in with Yahoo, because "
<samp>OpenID authentication provider for yahoo is currently unavailable</samp>."</p>
<hr />
<h3>Ultimate solution: close your "yahoo! mail" accounts</h3>
<p>
It's time for consumers to drop
Yahoo Mail
, because there's some question about whether anyone's home there.</p>
<p>Gmail is an obvious alternative, but there are many more. E.g.:
/
</p>
<p>Once your new email address is ready, go back into your
yahoo!mailaccount, navigate to Settings >> More Settings >> Vacation response >> Turn on vacation response, and indicate your new email address. You'll want to set the end date to a year or more.</p>
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